Terms & Conditions

AACARS is a Greek Car Rental Company in Greece Thessaloniki,

2 minutes away from the Airport Thessaloniki SKG.

Tel Number: 0030 2310473896

Emergency Phone Number: 0030 698468016



Reservations:

All reservations are made based on the vehicle category, not for a specific model. In case of non-availability of a vehicle in the category pre-selected by the customer, always with reference to a confirmed reservation, AACars reserves the right to provide to the customer a higher category car, at no extra charge for the customer.

Driver:

21 years old is the minimum age requirement for using cars of categories A,B,C and D; 23 years of age is the minimum age requirement for the rest of car categories.

Driving license:

Production of a valid license for driving in the Greek territory and the E.U., issued at least 1 year prior to the rental’s starting date, is required. Citizens of countries outside the E.U. are required to be in possession of a valid international driving license, along with producing the national driving license.

Traffic tickets – Fines:

Traffic tickets and fines due to violations of the Highway Code are borne by the Renter. In addition, the Renter undertakes the payment of management costs, where required.

Cancellations

Cancellation of a reservation must be done at least seventy two (72) hours prior to the scheduled date and hour of commencement of the vehicle’s rental (always according to the exact hour of reservation), as this has been made in the company’s reservations system. Should you wish to cancel a reservation, you should contact the company through the reservations system. The following charges shall apply for the cancellation of reservations: In case of a cancellation notice received by AACars at least seventy two (72) hours prior to the scheduled commencement of the vehicle’s rental, any amount prepaid shall be refunded. In case of a cancellation notice received by AACars less than seventy two (72) hours prior to the scheduled commencement of the vehicle’s rental, there shall be no refund of any amount that may have been prepaid.

After hours deliveries – collections:

Customer extra charge: 25€.

Out of station deliveries – collections:

Deliveries and collections out of stations take place upon request by the customer. The extra charge for deliveries-collections within cities is 20€+VAT, while for out-of-town deliveries-collections, the cost is 25€+VAT, plus 1.00€+VAT per km.

Additional driver:

The charge for each additional driver is 3€/day. The maximum number of drivers is set at 3 persons.

GPS:

The charge for GPS is set at 7€/day, upon request by the customer and based on the company’s availability; the maximum charge is set at 90€/rental.

Child seat:

The charge for child seat is set at 3€/day upon request by the customer and based on the company’s availability; the maximum charge is set at 70€/rental.

Snow chains:

The charge for snow chains is set at 10€/day upon request by the customer and based on the company’s availability; the maximum charge is set at 80€/rental.

Fuel:

The renter has to return the car with the same quantity of fuel it had when collected. In case the car is returned with a quantity of fuel less than the original (namely, less than the quantity of fuel the vehicle had when collected by the customer), the customer shall be charged with the fuel difference. No customer refund is provided in case of the car returned with a quantity of fuel greater than that collected. Vehicles are delivered with a minimum quantity of fuel, corresponding to ¼ of the reservoir.

Mileage:

Free mileage is provided for rentals of more than 3 days’ duration. For rentals of a duration less than 3 days, prices include a 100 km/day limitation. In the latter case, should the renter wish for free mileage, it can opt for the free mileage package, at a charge according to the pricelist applicable from time to time. Otherwise, for each additional kilometer over and above 150km/day, the customer will be charged, upon return of the vehicle, with an amount of 0.07€+VAT per kilometer for passenger cars, or with 0.15€+VAT per km for minivans.

Accident:

In case of an accident, the customer is charged with 90€ for the accident file administration costs.

Road Assistance:

AACars cars are covered by 24hours road assistance for all the car categories. Road assistance’s contact details are stated on the rental contract.

Car transport out of the country:

Transport and driving of the car outside the borders of the Greek Territory are prohibited. Driving of the car out of the country is allowed exceptionally and only upon written permission by the company and payment of the amount which the company shall determine in each case.

Car transport by ship:

For the car’s transport by ship, the company’s written approval is required.

INSURANCES:

About the insurances, If the customer has already full insurance for free as it is free in most of our categories, in case of an accident the customer will pay only the administration fees, 90€. Full Insurance means that the customer is 100% covered about the car that he/she rented and AACARS does not need the customer’s credit card for deposit. The customer is not covered for the glasses, tires, and underbody of the car. If the customer wants to buy extra insurance about the Glass, Underbody of the car, and the Tyres, the price depends on the car category he/she picks. The customer can buy this extra cover in the office from +3/day to +20€/day. If the car category that the customer picked has not full insurance included then AACARS must preauthorize the customer’s credit card as a deposit which is written in every car category that has not full insurance included.

PAI – Personal Accident Insurance:

The renter is not covered by a “Driver’s Insurance” (PAI) unless he/she accepts and signs the relevant term of the company’s contract and pays the amount of 10€/ rental day for all categories of vehicles. The maximum amount of insurance compensation payable: 15,000 Euros. 



Insurance Limits:

Vehicles are insured against third parties (excluding the driver) for death and bodily harm up to the amount of one million two hundred and twenty thousand Euros (1,220,000.00€) per accident and for material damages by third parties (excluding the AACars vehicle) up to the amount of one million two hundred and twenty thousand Euros (1,220,000.00€). In case of change of the above limits, the minimum limits, as defined by the applicable Greek legislation, shall always apply. Damages exceeding the insurance coverage limit, or excluded by it, shall be fully paid by the customer. 



FREE CANCELLATION DURING 2020

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